1. How do I get started?
To get started, simply tap Get Started/Select Photos to select your photos and videos and then tap the ✔️ ’Check mark’ in the top right corner.
This is where the fun begins. ✨ ✨✨ Our app will mix your photos into different designs and show dozens of collage possibilities!
iOS TIP: Not sure where to start? Tap ‘+’ on the Home Page to explore all your collage options!
ANDROID TIP: After importing your photos, tap the 🔀 ‘Shuffle’ icon to customize and explore different design options. If you love what you’ve made, simply tap the ‘Share’ icon at the top of the screen!
2. How do I adjust the layout, size, and background of my collage?
iOS: From the collage editor, tap Layout in the bottom left corner.
- Tap Layout andscroll horizontally to explore different options and use the slider to adjust grid spacing and rounded corners.
- Tap Sizes and Backgrounds to discover different creative options and designs.
ANDROID: From the collage editor, tap the ‘Square Collage’ icon in the bottom left corner.
- Tap Grids and scroll horizontally to explore different layout options and use the slider to adjust grid spacing and rounded corners.
- Tap Sizes and Backgrounds to discover different creative options and designs.
💡 INSTAGRAM TIP: If you’re looking for Instagram posts sizes, we have 1:1, Portrait, and Story choices.
3. How do I rotate and resize images?
There are two ways you can rotate and resize:
- Tap your image once and drag the corner dot to resize and rotate your image.
- You can also use two fingers to pinch the image to resize and rotate.
4. How do I add and edit videos?
To add videos:
iOS: In the collage editor, tap Photos, select up to two videos (Subscribe to VIP to add up to 5!) from your library, and then tap the ✔️ ‘Check mark’.
ANDROID: In the collage editor, tap the + ‘Plus’ icon, tap Photos, and select up to two videos from your library.
Editing videos is the same between platforms:
- Double-tap or tap and hold the video.
- From the editing menu that appears, you can trim, mute, and edit the border of the video.
5. How do I edit text?
iOS: Select Text from the bottom menu and switch between these icons to edit your text.
- ‘Keyboard’ icon – add text
- ‘T’ icon – change fonts
- 🎨 ‘Palette’ icon – change text color and text background color
- ‘…’ icon – change text alignment and text outline
Tap the ✔️ ’Check mark’ when you’re done! Double-tap the text on your collage at any time to re-edit.
ANDROID: Tap the + ‘Plus’ icon at the bottom of the collage editor and then select Text. Switch between these icons to edit your text.
- ‘Keyboard’ icon – add text
- ‘T’ icon – change fonts
- 💧‘Drop’ icon – change text color
- ‘Drop with a Background’ icon – change text background
- ‘…’ icon – change text alignment and text outline
Tap the ✔️ ’Check mark’ when you’re done! Double-tap the text on your collage at any time to access the editing menu again.
💡 TIPS:
- You can also select Doodle to handwrite your text on both Android and iOS! ✍
- Click here for a fun article on how to get creative with your fonts!
6. How do I edit collages on multiple devices?
At this time, collage drafts are only accessible on individual devices. Even if connected to the same PicCollage account, collages won’t be available on other devices. We know collages are special and meaningful. Please know that our team is working hard towards a solution. ❤️
In the meantime, please be sure to save your collages to your device’s library, backup your collages often, and share them on social media platforms to avoid losing them!
Note: you won’t be able to re-edit collages once they are saved to the device
7. Where did all my collages go?
If you have uninstalled the app or reset your device, please know that your collage drafts will be deleted.
The only way to recover your collages is if you have previously uploaded them to the PicCollage Social community, other social media platforms, or saved them to your device’s gallery.
If you have switched devices, please know that your collages are saved to the individual device they were created on so they will not be accessible on your new device.
8. How do I access the stickers and backgrounds that I bought?
If you can’t access your purchased items – don’t worry, we got your back! 💪🏼
You can restore your in-app purchases as long as your device is connected to the same Google Play/iTunes account used to make the in-app purchases. Try these two ways to restore your purchases:
1. Open the app:
- Tap ‘=’ in the top left corner
- Tap Settings
- Tap Restore Purchases
2. Open the app:
- Click Store in the bottom right corner
- Tap My Itemstab on the top
- Tap Restore in the top right corner
If you have switched platforms (i.e: iOS to Android or vice versa) or are still unable to restore your in-app purchases, please contact us at support@piccollage.com. Please include receipts confirming the purchases as this will better equip our team to help!
9. How do I remove the watermark?
iOS: Watermark removal is currently one of many amazing features included in our VIP Subscription! We have a monthly subscription available for $4.99USD or an annual subscription of $35.99USD. To find out more about VIP perks, keep scrolling!
Android: When you’re done with your collage and enter the Save or Share page, tap Remove Watermark for removal. It’s a one-time payment of $1.99USD that allows you to enjoy an ad and watermark-free PicCollage experience forever! 🎉
10. What is included in the VIP Subscription? [iOS]
As a VIP Subscriber, you will have unlimited access to all of our best and exclusive content, updated weekly by our awesome team, including:
👑 [NEW] Premium fonts
👑 Exclusive templates
👑 All 5,000+ stickers
👑 All 3,000+ backgrounds
👑 5 videos per collage (3 more than the free version!)
👑 No watermark & ads
Click the gold ‘VIP’ icon on the top right of the home page to find out more. ✨
💖 If you have additional questions, feel free to check out the PicCollage Help Center.